Legal notice

Bayko

Effective Date: July 2026

Welcome to Bayko. By accessing our website or placing an order, you agree to the following Terms & Conditions and Privacy Policy.

Terms & Conditions

1. About Our Products

Bayko offers curated Mystery Scoops bundles containing surprise products based on the selected package theme. 

Because our products are mystery bundles:

  • Items are selected at random.
  • Every bundle is unique.
  • Product contents may vary from photos shown on our website.
  • We cannot guarantee specific products unless explicitly stated.
  • Colors, brands, scents, styles, and product variations may differ based on availability.

The mystery is part of the experience!

2. Pricing

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without prior notice.

Applicable sales tax will be calculated where required by law.

International pricing does not include customs duties, import taxes, VAT, tariffs, brokerage fees, or other government-imposed charges.

3. Orders

Once an order has been placed, we begin preparing your Mystery Scoops package as quickly as possible.

Please review your shipping information carefully before completing your purchase.

Bayko reserves the right to refuse, cancel, or limit any order due to:

  • Product availability
  • Pricing errors
  • Suspected fraud
  • Payment verification issues
  • Abuse of promotions or discounts

4. Shipping

We proudly ship worldwide.

All U.S. ORDERS SHIP FREE!

Orders are typically processed within 2–5 business days, unless otherwise noted.

Shipping times are estimates provided by the carrier and cannot be guaranteed.

Bayko is not responsible for delays caused by:

  • USPS
  • UPS
  • FedEx
  • DHL
  • Customs processing
  • Severe weather
  • Holidays
  • Carrier service interruptions
  • Events outside our control

International Orders

Customers are responsible for any:

  • Customs duties
  • Import taxes
  • VAT
  • Tariffs
  • Brokerage fees
  • Government fees

These charges are not included in the purchase price or shipping cost and are the sole responsibility of the customer.

If an international shipment is refused because customs fees, duties, or tariffs are unpaid, any return shipping costs or fees incurred may be deducted from any eligible refund.

5. Returns & Exchanges

Due to the surprise nature of our Mystery Scoops products, all Mystery Bundle sales are final.

We do not accept returns, refunds, or exchanges based on:

  • Personal preference
  • Duplicate items
  • Surprise contents
  • Gift recipient preference
  • Color or style preferences

If your order arrives damaged, defective, incomplete, or you receive the wrong items, you must contact Bayko within 48 hours of the delivery date.

To submit a claim, please provide:

  • Your order number
  • A description of the issue
  • Clear photos of the affected product(s)
  • Photos of the original packaging (if applicable)

Claims submitted more than 48 hours after the confirmed delivery time may not be eligible for a replacement, store credit, or another resolution.

Each claim will be reviewed individually. If approved, Bayko will determine the appropriate resolution, which may include a replacement item, replacement package, or store credit, at our sole discretion.

EU & UK Customers – Right of Withdrawal

If you are purchasing from the European Union or the United Kingdom, you may have certain consumer rights under applicable law, including the right to withdraw from your purchase within 14 days of receiving your order without providing a reason, unless an exception applies.

To exercise your Right of Withdrawal, click the Contact Us tab at the top of the page, scroll to the bottom, and select the Withdrawal Items button. Complete and submit the withdrawal form with the requested information. Returned items must be shipped back within 14 days of notifying us of your decision to withdraw.

To qualify for a refund under the Right of Withdrawal, items must be unused, unopened, and in their original packaging. Customers are responsible for return shipping costs unless otherwise required by applicable law.

Please note: Because Mystery Scoops products are sold as surprise items, dissatisfaction with the mystery contents, duplicate items, colors, styles, or personal preference does not constitute a product defect. Once a mystery product has been opened, it generally cannot be returned unless it is damaged, defective, incorrect, or otherwise required by applicable consumer law.

Refunds for eligible withdrawals will be issued to the original payment method within the timeframe required by applicable law after the returned items have been received and inspected.

6. Damaged or Missing Items

If your order arrives damaged or is missing items, please contact us promptly with:

  • Your order number
  • Photos of the packaging
  • Photos of the damaged or missing items

We reserve the right to request additional information before issuing replacements, refunds where required by law, or store credit.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product names
  • Images
  • Graphics
  • Product descriptions
  • Website design
  • Branding
  • Digital downloads

is the exclusive property of Bayko and may not be copied, reproduced, distributed, modified, or used without prior written permission.

8. Limitation of Liability

Bayko shall not be liable for any indirect, incidental, special, or consequential damages resulting from the purchase or use of our products.

Our maximum liability shall not exceed the purchase price paid for the applicable order.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.

Privacy Policy

Information We Collect

When you make a purchase or interact with our website, we may collect:

  • Name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment providers)
  • Purchase history
  • Customer service communications

We may also automatically collect anonymous information, including:

  • Browser type
  • Device information
  • IP address
  • Website usage
  • Pages visited
  • Time spent on our website

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Ship products
  • Provide customer support
  • Communicate regarding your purchase
  • Improve our website and customer experience
  • Prevent fraud
  • Send promotional emails (only if you have subscribed)

Payment Security

Bayko does not store your credit or debit card information.

All payment information is securely processed through trusted third-party payment providers such as Shopify Payments, Stripe, PayPal, or other secure payment processors.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember shopping cart contents
  • Analyze website traffic
  • Personalize your shopping experience

You may disable cookies through your browser settings, although doing so may affect certain website features.

Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing platforms
  • Fraud prevention services

These providers receive only the information necessary to perform their services.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

These rights may include the ability to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal exceptions)
  • Learn what personal information we collect and how it is used
  • Request information regarding the categories of personal information disclosed
  • Exercise your privacy rights without discrimination

To exercise these rights, please contact us using the information provided below.

Children's Privacy & Purchases

Our website is intended for general audiences. While our products may be enjoyed by families, purchases may only be made by adults or by minors under the supervision and consent of a parent or legal guardian.

We encourage parents and guardians to supervise any child using our website or making a purchase.

We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child without appropriate parental consent, we will promptly take reasonable steps to delete that information.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

While no method of electronic transmission or storage is completely secure, we strive to protect your information using industry-standard security practices.

Changes to This Policy

Bayko reserves the right to update these Terms & Conditions and Privacy Policy at any time.

Changes become effective immediately upon posting on our website.

Your continued use of our website after any updates constitutes your acceptance of the revised Terms & Conditions and Privacy Policy.

Contact Us

If you have any questions regarding these Terms & Conditions or Privacy Policy, please contact us:

Bayko
California, USA

Email: Support@shopbayko.com

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Pacific Time)

Last Updated: July 2026